A Great Tool for Customer Service: Social Media

Social Media / October 22, 2018 / 1 minute of reading

Many small businesses view social media as strictly marketing. It’s also a great medium for customer service. In this article Ana Gotter reviews several tools, including Rignite, Sparkcentral and Social Studio, to monitor what customers are saying and offer them the help they need. You can flag problems that need to be resolved, address customer […]

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Someone else created a Facebook page for my business!

Social Media Marketing Tips: Facebook Pages Did you know your business may have a Facebook Page, even if you or someone from your company didn’t create it? This can happen when someone checks into a place that doesn’t have a Page. Facebook will create that Page to represent the location. Recently one of our

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A Great Tool for Customer Service: Social Media

Someone else created a Facebook page for my business!